Why doesn't the application count my steps?

If the application doesn't count your steps, or if the step counter shows any anomalies, you can start by :

- Check that you have updated Macadam to the latest version.
- Check that the application is authorised in your phone's health settings.
- If the problem persists, uninstall and then reinstall it (uninstall the application, not delete your account 😊).

If the problem persists, please contact our support team.

• DALL·E 2024-06-18 15.47.50 - Educational drawing style illustration of a phone with a walking person and an error symbol, without any text.webp300 KB