What happens if I forget to validate my steps?
If you forget to validate your steps before midnight, those steps will not be converted into coins, and you may lose your daily streak. Unfortunately, we are unable to recover unvalidated steps after this deadline.
Can I recover missed steps?
No, once the validation deadline has passed, missed steps cannot be recovered or converted into coins.
Will I lose my streak if I forget to validate my steps?
Don't worry if you forgot to validate your steps before midnight, there are ways to save your streak! 🔥 You can freeze your streak with an Ice Cream 🍦 to preserve your progress and avoid resetting to zero.
You can also use the Streak Repair🏥 if you had no ice cream to protect it : this will allow you use coins to recover your streak.
Keep in mind that an Ice Cream or Streak repair only preserves your streak—it won't recover coins you could have earned from validating daily steps.
Don't worry—you can always start a new one! Building a sustainable healthy lifestyle is a journey, and every effort counts!
I changed time zones, will it affect my validation deadline?
Yes, the app automatically adjusts your validation time based on your device’s current time zone. 🕙 If you change time zones, make sure your device’s time is correctly updated to avoid missing your validation window.
*The time zone for validating your steps and keeping your streak depends on your device settings. Using the app will automatically update your streak time zone to match your device's current one.