Why connect your bank account to Macadam?
By connecting your bank account to Macadam via Powens, you gain access to personalized cashback offers for your online and in-store purchases. Each eligible purchase made through your connected bank account automatically gives you cashback, which is credited to your wallet.
Is it secure to connect my bank account to Macadam?
Yes, connecting your account is entirely secure. Macadam uses Powens, a provider accredited as a Payment Institution by the ACPR (Autorité de Contrôle Prudentiel et de Résolution) and compliant with PSD2 security standards. This ensures the protection and confidentiality of your banking data.
Are my personal details protected?
Absolutely. Powens and Macadam implement advanced security protocols to protect your personal data. Your banking information is encrypted and is neither stored nor shared without your explicit consent.
How to connect your bank account to Macadam?
In Settings, you'll find a tab called Manage my bank accounts.
There, you can type your bank's name and select it. You'll be redirected to your bank to approve the connection, then back to Powens, and finally to Macadam.
Once your bank is connected, automatic cashback is activated. You can disconnect, reconnect, delete, or edit your accounts at any time. You can also add accounts from other banks.
Why can't I find my bank?
It's possible that Powens has not partnered with your specific bank yet. We're gradually adding new banks.
Why is my bank account disconnected or about to disconnect?
By law, your bank connection can only remain active for a specific period. It will disconnect periodically, requiring you to reconnect. If your account disconnects unexpectedly, our excellent customer support team can assist you with reconnecting.
Keep in mind that while your bank is disconnected, you won't be able to receive automatic cashback on your purchases.
Can I connect several bank accounts?
Yes, you can connect several bank accounts from Profile > Settings > Manage my bank accounts.
Do I need to change my bank connection if I changed my credit card?
If you change your credit card but keep the same bank, your banking connexion with Macadam is not impacted, so you have nothing to do or change. If you’ve changed bank, you can create a new bank connexion and remove the old one.