Skip to main content

🏦 How to turn your coins into real money

Simple steps to turn your Coins into real money.

Updated today

📲 How to request a bank cashout

  1. Open the Macadam app

  2. Tap the 🎁 gift icon at the bottom of the home screen

  3. Select "Bank transfer"

  4. Choose how much you want to withdraw

  5. Enter your IBAN and identity details if requested

  6. Confirm your request

💬 Once your request is confirmed, it will appear when you tap on your wallet icon from the home screen.

The different withdrawal amounts available.

⏱ How long does it take?

Before submitting your request, make sure to:

  • Use a valid IBAN (European format)

  • Enter correct and complete identity information

  • Have a Macadam account that follows our Terms of Use

Money transfers can take up to 15 days to be completed

Status

Access to Cashouts

Processing Speed

Coin Conversion Rate

🥉 Bronze

Standard cashout options

Regular speed

Standard rate

🥈 Silver

More options available

Faster processing

Up to 1.5×

🥇 Gold

Full access & flexibility

Priority processing

Up to 2×

💬 Still have questions?

If you experience an error, rejection, or failed cashout, our support team is here to help. Send us a message and we’ll look into your request.

Did this answer your question?