If your cashback request was rejected, it means that the provider did not validate the transaction. Unfortunately, in this situation, we are unable to open a dispute with the merchant.
The provider's decision is final, and no further action can be taken on our side.
Here are some tips to avoid a rejection in the future:
Check the offer details before finalizing your purchase (minimum amount, exclusions, etc.).
Make sure cookies are enabled in your browser to allow the tracking of your transaction.
Make your purchases directly through the link provided in the Macadam app or Safari extension.
Do not use promotional codes to guarantee eligibility for cashback.