📍 Access the PlayTime Support Page
To start the process, open their support interface using the link below:
📝 Steps to Submit Your Request
Follow these steps to contact the PlayTime support team:
Scroll down and tap Support
The PlayTime FAQ section will appear
A blue chat bubble will show up in the bottom-right corner
Click on the chat bubble and answer the automated questions
After the questions, a message will appear:
"If your problem still persists, please leave a message"Click "Yes, I would like to leave a message"
Write your message and attach a screenshot showing:
• Your current game level
• The number of coins expectedClick Send to submit your request
🔤 Language & Response Time
🗣️ Please write your message in English or German
🕒 The PlayTime support team typically replies within 72 hours
📸 Reminder: Include Clear Screenshots
To ensure fast handling of your request, always include:
• A screenshot of your progress in the game
• A screenshot of the offer (if available)
Missing details may result in delays or no response