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How to contact MyChips Support

Step-by-step guide to reaching MyChips customer service team

Updated today

Ready to level up? 🎮 Dive into the Mychips playground and discover all the awesome games waiting for you right here :

🛠️ How do I open a ticket?

  1. Tap the Support tab at the top of your screen.

  2. You'll see a list of the games you've played at the bottom of the page.

  3. Select the game in question, then tap Open a ticket.

  4. Next, tap Contact us.

  5. Fill out the form with all the requested information.

  6. Click Submit to submit your request.

📸 Information to provide

To ensure your request is processed quickly, please include:

  • A screenshot of your in-game progress

  • A screenshot of the offer or reward you are expecting

  • Any helpful information about the level or mission completed

⚠️ Clear and complete information will help us process your request more efficiently.

⏱️ Processing Time

MyChips support typically responds within 3 business days. Please wait at least 72 hours after completing the offer before submitting a request.

💡 Questions? Contact our support team for further assistance

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